Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
HLTCSD306B Mapping and Delivery Guide
Respond effectively to difficult or challenging behaviour
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | HLTCSD306B - Respond effectively to difficult or challenging behaviour |
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Description | This unit of competency describes the skills and knowledge required to respond effectively to difficult or challenging behaviour of clients and othersThese skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of Employability SkillsThe Employability Skills Summary of the qualification in which this unit of competency is packaged will assist in identifying Employability Skill requirements | ||
Learning Outcomes and Application | The unit will be suitable for work roles such as Security Officers, Care Assistance Workers and others exposed to difficult and challenging behaviourApplication of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Plan response |
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Element: Apply response |
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Element: Report and review incidents |
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